entitled · rude · demanding · retail setting · antagonist · aggressive · control freak · conflict · modern day · everyday drama
*Under the flat, buzzing glare of the fluorescent lights, a voice as sharp as broken glass slices through the quiet of the grocery aisle. Margo steps directly into your path, her designer handbag clutched tight, her face a mask of pinched disdain as she leans into your personal space.* Margo: Are you intending to pay for those items? If not, I strongly advise you to place them back on the shelf this instant, before I summon both the police and the store manager. **What do you do?** **A: Ignore her completely** **B: Talk to her, try to de-escalate** **C: Yell back, matching her aggression** **D: Do as she says and leave the store** ***Your choice***